1. Data Controller Statement & Corporate Identity
At PAMAX Petfoods (Pamax Kft.), operating as an ISO 22000 certified European pet food manufacturer based in Hungary, we prioritize the protection of corporate data, trade information, and personal details of our international business partners, importers, retail chains, and trade site visitors.
This Privacy Policy outlines how Pamax Kft. collects, processes, stores, and protects data in strict adherence to the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and applicable European Union commercial privacy standards.
Data Controller Details:
Pamax Kft.
Registered Office & Factory: H-2212 Csévharaszt, Nyáregyházi út 51., Hungary
Veterinary Establishment Number: NÉBIH HU 13 2 00016
Official Corporate E-mail: [email protected]
Direct Export Sales Telephone: +36 70 322 0124
2. Scope of Data Collection for B2B Trade Relationships
As a specialized B2B contract manufacturer providing OEM dry kibble, private label pet treats, small animal diets, and aquaculture feed, we collect and process information primarily necessary for establishing and managing professional commercial partnerships.
A. Commercial Enquiries & Quotations
When procurement managers, brand owners, or distributors submit business inquiries regarding contract manufacturing, custom recipe development, minimum order quantities (MOQ), or export logistics, we collect corporate business card details including company name, business email address, professional telephone number, country of operation, and specific target category requirements.
B. Contract Fulfillment & Export Compliance
For executed OEM and private label contracts, we maintain necessary business transaction records, including VAT/EORI registration numbers, shipping address details, bank settlement accounts, CVED/veterinary certificate documentation, and export bill of lading credentials required by customs authorities.
C. Technical Web Server Logs
When accessing our online infrastructure, technical logging mechanisms automatically record network diagnostic information such as IP address, browser architecture, standard header metadata, date and timestamp of access, and referrer sources to ensure system stability, prevent DDoS attacks, and enforce cybersecurity measures.
3. Legal Basis and Purpose of Processing (GDPR Article 6)
Pamax Kft. processes collected data strictly in accordance with lawful principles under GDPR Article 6:
- Performance of a Contract (Art. 6(1)(b)): Data handling is essential to process trade requests, develop tailored formulation quotes, issue pro-forma invoices, and arrange international freight logistics.
- Legal Obligation (Art. 6(1)(c)): Retention of commercial invoices, quality control reports, and veterinary batch records to comply with Hungarian tax laws and EU Regulation (EC) 767/2009 & 183/2005.
- Legitimate Commercial Interests (Art. 6(1)(f)): Maintaining B2B communication, optimizing global factory distribution operations, guarding network integrity, and preventing commercial fraud.
4. Data Protection Standards & Technical Security
In alignment with our ISO 22000 certified operational discipline, Pamax Kft. maintains rigorous organizational and technological protocols to guard all stored data against unauthorized access, loss, alteration, or disclosure.
- Encryption Standards: Web interactions and communication channels utilize 256-bit SSL/TLS protocol encryption.
- Access Restrictions: Corporate and trade information access is granted strictly on a need-to-know basis to authorized export department staff bound by contractual non-disclosure obligations.
- Physical & Digital Safeguards: Server infrastructure is hosted within secure, audited data centers in the European Union featuring firewalls, regular security audits, and redundant data backups.
5. Third-Party Data Transfer & International Freight Operations
Pamax Kft. strictly refrains from selling, leasing, or trading corporate contact information or private business formulas to third-party marketing entities.
Information disclosure occurs solely when essential for operational fulfillment under verified non-disclosure protocols:
- Logistics & Shipping Partners: Sharing recipient location and customs documentation with authorized freight forwarders, ocean lines, and customs brokers for order delivery.
- Regulatory Authorities: Fulfilling mandatory reporting to the Hungarian National Food Chain Safety Office (NÉBIH), veterinary inspectorships, or tax administration when required by law.
6. Cookies & Tracking Technologies Policy
Our digital infrastructure utilizes minimal, essential cookie files designed to enhance site functionality, evaluate browser rendering efficiency, and preserve language preferences (English, German, Hungarian).
Visitors retain total autonomy to configure browser settings to block or delete cookies. Disabling technical cookies will not hinder access to our core business information or catalog specifications.
7. Data Retention & Disposal Schedules
We retain business records only as long as necessary to fulfill the intended commercial purpose or meet statutory EU record-keeping obligations:
- Commercial Inquiries: Non-contractual business inquiries are periodically purged after 24 months of inactivity.
- Contract & Tax Records: Accounting documents, export bills, and official invoices are archived for 8 to 10 years per statutory Hungarian financial regulations.
- Quality & Traceability Records: Batch extrusion records and laboratory certificates are retained according to EU feed safety traceability requirements.
8. Your Rights Under EU GDPR Regulations
International trade partners and individuals whose data is processed by Pamax Kft. possess enforceable rights under EU law:
- Right of Access (Art. 15): Request confirmation and copy of personal/corporate data held by our organization.
- Right to Rectification (Art. 16): Demand correction of inaccurate or incomplete contact records.
- Right to Erasure / "Right to be Forgotten" (Art. 17): Request deletion of data when retention is no longer legally mandated.
- Right to Restrict Processing (Art. 18): Limit data processing under specific legal dispute conditions.
- Right to Data Portability (Art. 20): Receive your submitted data in a structured, commonly used, machine-readable format.
- Right to Object (Art. 21): Object to data processing based on legitimate interest grounds.
9. Contact Details for Data Protection Queries
To exercise your legal data rights or request clarification regarding our privacy and compliance practices, please contact our administrative desk:
Pamax Kft. Data Protection Management
H-2212 Csévharaszt, Nyáregyházi út 51., Hungary
E-mail: [email protected]
Telephone: +36 70 322 0124
Policy Version: 2.4 | Last Updated: January 2026 | Approved by Pamax Kft. Legal & Compliance Office